Support

MyHelp Support

Reach a real person for anything to do with your account, your household requirement or an active placement.

How can we help?

MyHelp Support assists customers with account access, service requests, household-professional placements, interviews, onboarding, active services, billing questions, privacy requests and technical issues.

Contact MyHelp

Support email: support@myhelpapp.co
Kenya phone: +254119835693
WhatsApp: message us on WhatsApp
New household requirement: submit a request

Company responsible for MyHelp

SATTVACARE Private Limited is the operator of the MyHelp platform and this website.

Legal entity: SATTVACARE Private Limited
Brand: MyHelp
Support email: support@myhelpapp.co
Kenya phone: +254119835693
Website: myhelpapp.co
Office: Office No. 1, 1st Floor, Ruia Chamber, Sector C-2, Hadapsar, Pune, Maharashtra 411028, India
CIN: U78300PN2026PTC257016

When contacting support

Please include, where relevant:

Your name
Registered phone number or email
MyHelp request or service reference
A short description of the issue
Screenshots that do not expose one-time passwords, passwords, payment credentials or unnecessary sensitive information

Privacy or account-deletion requests

You may contact the same support email and clearly mark the subject as one of the following:

Privacy Request
Account Deletion Request
Data Correction Request

We may need to verify your identity before acting on a request. See our Privacy Policy for the rights available to you and how we handle them.